Your mission As a Senior User Experience Designer in our Hamburg office, you will take responsibility for improving the UX of our web shop products by taking all stakeholders' views into account. Working closely with other UX designers and product owners, you will proactively advocate for a Lean UX mindset and establish UX processes to ensure efficient collaboration across disciplines. Your interaction concepts, which reflect the users' needs, are characterised by simplicity and add great product value. Key Responsibilities Collaborate with the product management team to develop user-friendly interaction concepts for our web shop products. Act as a point of contact for various stakeholders, providing oversight of the user experience across all products. Conduct user research and gather internal feedback, create user journeys, workflows, and interaction concepts. Work closely with product owners, UI designers, UX writers, and developers to implement interaction concepts effectively. Your profile University degree or training in user experience, computer science, psychology, or a related field. Experience with prototyping software like Figma or Sketch. Extensive knowledge of usability engineering and user experience principles. Experimental mindset! Having practical experience in developing interaction concepts, conducting user research, usability testing, and evaluation. Strong analytical and conceptual skills. Ability to quickly adapt to new processes and tools. Proven track record as a problem solver, consistently delivering effective solutions. Experience collaborating with diverse departments, fostering seamless cross-functional teamwork. Strong communication skills in English. Nice to have Experience in e-commerce. Familiarity with agile software development processes. Understanding of frontend technologies such as HTML and CSS (programming knowledge not necessary). Fluent in written and spoken German. Why us?Product company, cloud focus Dedicated team on innovative products that are market leaders in Europe An international team from more than 15 different countries, company language is English Agile work environment, flat hierarchies, and quick decision-making Flexible working hours and real work-life balance Numerous benefits including local transport ticket, restaurant tickets, corporate benefits, and more!Opportunities for team bonding through internal hackathons, game nights, offsites, and joint company breakfasts Laptop for professional and private use (Mac/Linux/Windows)Free e Pages online shop for private use Central location with excellent public transportation in our main offices
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