Ready to give a voice to people's love? Work with us for Pandora, the world's most loved jewelry brand! Are you passionate about jewelry and customer support? Teleperformance Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.
Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry.
Be the one who will voice to people's loves, join our team! What you will do: Handle calls, emails and chat with a sense in German Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
As a brand ambassador - provide promotion support, being knowledgeable about current promotions and new offers.
Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
Exchanging ideas and solutions with your colleagues! Turning every customer into a happy customer! What you will bring: Excellent command of German Good knowledge of English Great communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Ability to multitask and have strong interpersonal skills.
Ability to work in rotating shifts and availability to work overtime when/if required.
Work experience in customer support will be considered as an advantage A positive and adventurous attitude What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Referral Program : Bring your friends and receive great bonuses! Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas Work for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here: Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Find out more! Would you like to see more German speaking jobs options? Do you need even more options? View all of our available jobs.
Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch
Werbung
Deutschsprachige Kundenservice In Griechenland (m/w/d) Für Pandora, Kassel
Free
Deutschsprachige Kundenservice In Griechenland (m/w/d) Für Pandora, Kassel
Germany, Hessen, Kassel,
Geändert June 28, 2024
Beschreibung
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Today, we are a company moved by the passion of more than 135,000 people who bring together the best practices and expansive knowledge from our presence in 49 countries around the world.
Worldwide leader, the Group operates about 98,000 agent workstations, with more than 135,000 employees across 250 contact centers in 49 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Our passion is what led us to achieve the worldwide leadership in our market and it is also what helps our clients to achieve what once may seemed impossible: delivering outstanding customer experience at every single opportunity. This is only possible because our people are transforming passion into excellence.
In 2011, we were responsible for more than 1.5 billion customer interactions on behalf of our clients through several different services and channels. These interactions are supported by our unique people-focus, and our experienced and committed management team. This is backed up with a strong investment capacity and innovation culture to ensure we meet our clients and their customer’s needs. The result is a combination of strategies that cannot be duplicated.
Specialties
TP Care,
TP Technical Support,
TP Sales,
TP Rightshore,
TP Homebase,
TP ARM,
TP AVAN,
TP CCoD,
TP Face to Face